Frequently Asked Questions
Everything you need to know about your BY PARIAH purchase, from shipping to jewelry care.
What materials are used in BY PARIAH jewelry?
We use high-quality materials including 14kt and 18kt recycled gold, sterling silver, and ethically sourced natural gemstones. Each piece is crafted to ensure durability and a timeless aesthetic.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take 7-14 business days depending on the destination and customs processing.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and preferred shipping method.
What is your return policy?
We accept returns on unworn and undamaged items within 14 days of delivery. Please note that for hygiene reasons, earrings are non-returnable unless faulty.
How should I care for my jewelry?
To maintain the luster of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in its original pouch or a lined jewelry box to prevent scratching.
Are your gemstones ethically sourced?
Sustainability is at our core. We work closely with our suppliers to ensure that all gemstones and raw materials are sourced responsibly and meet our high ethical standards.